Cookie Statement
This Cookie Statement is drafted and maintained by Exatom BV, hereafter referred to as “Exatom”. Exatom has its registered office at Koning Boudewijnlaan 20A, 3500 Hasselt, Belgium. For all questions and/or remarks, please contact us at the address provided above or at the email address privacy@exatom.io.
1. Use of Cookies
Exatom considers it important that you can access, listen to, read, or experience our website content anywhere and at any time through various media platforms. We aim to enable you to use interactive features and receive services tailored to your needs. Therefore, Exatom may employ online techniques such as cookies, local storage, scripts, and similar technologies (hereafter referred to as ‘cookies’). Cookies assist us in facilitating website use and enhancing functionality by collecting (personal) data from our website visitors based on their website activity.
In this Cookie Statement, Exatom wishes to inform you what kind of cookies are used and why.
Exatom may revise the Cookie Statement at any time. This could occur, for instance, due to changes in its services or relevant legislation. The updated statement will then be published on the Exatom websites and will take effect from the date of publication.
If the use of certain cookies also involves processing "personal data”, the Exatom Website Privacy Policy also applies.
In summary, as of the latest update of this cookie policy:
- Exatom does not use third-party or marketing cookies for its form analytics services.
- Exatom uses first-party or essential cookies to ensure its website and platform function correctly.
- With your explicit consent, Exatom uses third-party cookies for marketing purposes.
2. What are Cookies?
A cookie is a small data file stored in your browser by a website’s server or application when you visit a website or use a (mobile) application. The cookie contains a unique code that allows your browser to be recognised during the visit to the online service or on subsequent visits. Cookies generally make the interaction between the visitor and the website or application easier and quicker, and help the visitor navigate through different parts of the website or application. They also enable us to retain certain settings, such as your language preference, to enhance your user experience.
Similar to cookies, local storage is a browser-based data store that allows websites to save small pieces of information directly on a user’s device. Unlike cookies, this data is never sent automatically when you visit the website; it can only be accessed or altered via client-side JavaScript.
There are different types of cookies that can be classified based on their origin, function, and lifespan (see point 3. below).
3. Detailed Information on Exatom Cookies
Essential cookies are truly essential for the website to operate correctly. These cookies provide basic functionalities and security features of the website anonymously.
| Type | Purpose | Platform | Cookie name | Lifespan | Description |
|---|---|---|---|---|---|
| First party cookie | Essential | Exatom | pll_language | 365 days | A cookie to remember your preferred language |
| First party cookie | Essential | Exatom | cc_cookie | 365 days | A cookie for consent management |
| First party local storage | Essential | Exatom | store | - | Configuration and session information for our chat widget |
Marketing cookies are used to deliver relevant advertisements and marketing campaigns to visitors. These cookies monitor visitors across websites and gather information to serve personalised ads.
| Type | Purpose | Platform | Cookie name | Lifespan | Description | Opt-out |
|---|---|---|---|---|---|---|
| Third party cookie | Marketing | Meta Platforms, Inc. | _fbp | 90 days | A cookie for the identification of devices for the purpose of providing services related to advertising and analytics. | https://youronlinechoices.eu |
| Third party cookie | Marketing | Meta Platforms, Inc. | fr | 90 days | This cookie is used to display, measure, and improve the relevance of advertisements. | https://youronlinechoices.eu |
| Third party cookie | Marketing | Meta Platforms, Inc. | oo | 400 days | This cookie records your preference to opt-out of personalised ads on Meta that are generated from your activity on third-party websites | https://youronlinechoices.eu |
5. How Can You Manage or Turn Off Cookies?
Essential cookies cannot be modified because they are necessary to provide our online services. The information we collect through these cookies is always anonymous, which prevents identification impossible.
For all other cookies, refer to section "3. Detailed Information on Exatom Cookies" and the opt-out column for instructions.
Another way to manage the installation of cookies on your device is through your browser settings. You can also remove any cookies already stored on your computer or mobile device at any time. If you choose to disable cookies, you can visit youronlinechoices.eu or do so using the settings in your browser:
If you visit this website using different devices, ensure that your cookie preferences are configured on the browser of each device.
Please note that disabling certain cookies may cause related features on the website to malfunction, such as graphics not displaying correctly or some services being inaccessible.
To delete local storage data, open your browser’s privacy controls and clear all website data.
- Chrome / Edge: Settings → Privacy & Security → Clear browsing data → tick “Cookies and other site data” (or “Site settings”) → All time → Clear.
- Firefox: Settings → Privacy & Security → Cookies and Site Data → “Clear Data…”.
- Safari (macOS): Safari menu → Settings (or Preferences) → Privacy → “Manage Website Data…” → Remove All (or select individual sites) → Done.
These steps remove the local storage entries saved by each site, along with related cookies and cached data.
6. Is Cookie Information Passed on to Third Parties?
It is important to distinguish between two types of cookies:
First-party cookies or local storage
Direct or first-party cookies are cookies that Exatom manages and that are specific to the website visited or used.
Third-party cookies or local storage
Indirect cookies or third-party cookies are cookies managed and placed by a third party. These cookies ensure that
certain data is transmitted to third parties when you visit the Exatom website. They may include, for example,
cookies from social media platforms or advertisers.
It is possible that these third parties access specific cookie information, for example, to provide personalised advertisements or gather your feedback.
To view the list of cookies and their owners, refer to section "3. Detailed Information on Exatom Cookies".
7. How Long is Cookie Information Stored?
Cookies can be stored on your computer or mobile device for varying durations. Depending on the type of cookie, they (and the information they gather) are automatically deleted when you close your browser (these are known as “session cookies”), whereas other cookies remain stored for a longer period and can be used during subsequent visits to this website (these are called “permanent cookies”).
To find out the duration of a cookie, please refer to section "3. Detailed Information on Exatom Cookies".
8. Changes to this Cookie Statement
Exatom may update this Cookie Statement to reflect technical, legal, or commercial developments. We will notify you accordingly, considering the significance of the changes. The date of the most recent modification can be found at the bottom of this Cookie Statement.
9. Complaints
You may also lodge a complaint with a supervisory authority in case of breach of the applicable privacy laws by Exatom.
Data Protection Authority
Drukpersstraat 35, 1000 Brussel
Tel. +32 2 274 48 00
Fax +32 2 274 48 35
Email: contact@apd-gba.be
Website: https://www.gegevensbeschermingsautoriteit.be
This is without prejudice to proceedings before the civil courts. If you are from an EU Member State other than Belgium, you may also file a complaint with your national data protection authority (a list of the data protection authority for each EU-member state can be found here: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en).
Last updated: September 8, 2025