Live webinar on 21 October: how AI is changing forms and checkouts
Form Analytics

See exactly where your forms lose conversions

GA4 and Adobe stop at the form. Exatom measures every field: hesitation, corrections, errors and drop-off.

Sign-up formLast 30 daysLive
Sessions42,348
Submitted5,505
Abandon87%
Missed value€275,000
FieldDrop-offHesitationCorrections
Full name2.1%1.2 s3%
Email address3.4%2.1 s9%
Phone number8.6%6.3 s21%
Date of birth14.9%12.8 s34%
IBAN11.8%9.7 s27%
Password5.7%4.4 s18%
Terms3.0%1.9 s1%
Create your account
Full name
2.1% abandon here
Email address
3.4% abandon here
Phone number
8.6% abandon here
Date of birth
14.9% abandon here
IBAN
11.8% abandon here
Password
••••••••
5.7% abandon here
Terms
3.0% abandon here
Create account

Every field, measured. Drop-off, hesitation, corrections and errors, field by field.

Cookieless by design. No cookies, no personal data. ISO 27001 certified.

One tag, five minutes. Live on every form and checkout without a developer.

Where analytics stops

Your analytics stops at the form. That is where 87% of prospects abandon.

GA4 and Adobe count the page view and the submit. Everything in between, the 20+ friction points in an average form, stays invisible. Exatom measures exactly that.

Two marketers look at a laptop together at a desk.
What GA4 and Adobe see Page level
What Exatom sees Field level
42,348Form page viewed
26,255Started the form 38% never start typing
?Not measured
12.8 sHesitation on Date of birth
?Not measured
34%Corrections on Date of birth
?Not measured
1,204Error notifications on Phone number
?Not measured
14.9%Drop-off on Date of birth Worst field
5,505Submit event
771Failed submits, 312 recovered on retry 14% fail on submit
What you measure

Every form. Every field. Every visit.

Two levels of insight in one view: the form as a whole and each field on its own. Segment by device, browser and campaign, and follow it all over time.

Form metricsStart rate, conversion, failed and repeated submits. The complete lifecycle of every form, per day, device and campaign.
Field metricsDrop-off, hesitation, corrections and error notifications for every field. The most actionable level of analysis there is.
SegmentsSplit every metric by device, browser, autofill use and UTM campaign. See which traffic struggles where, and why.
Trends and alertsFollow every metric over time and get a signal the moment a field starts to leak, not in the month-end report.
Sign-up formForm metrics, last 30 days
Start rate62%26,255 of 42,348 sessions
Conversion rate13.0%▲ 2.1 pp vs previous 30 days
Failed submits14%771 prospects hit an error on submit
Resubmit recovery40%312 of them completed on a retry
Conversion rate per day
17 Aug1 Sep15 Sep
Every metric

Nine ways a form loses a prospect. All measured.

Each metric is available per form, per field, per device and per campaign, from the first day the tag is live.

42,348 reached26,255 started
Form start rateHow many visitors who reach the form actually begin it. 38% never do.
Drop-off per fieldThe share of prospects who leave at each field, so you know exactly where to act.
12.8 s
Hesitation timeHow long a prospect pauses before interacting with a field. Long pauses mean doubt.
12/05/8512-05-1985
CorrectionsHow often a value is typed, deleted and typed again. 34% on the date of birth.
Invalid IBAN. Use the format without spaces.
Error notificationsEvery validation message a prospect sees, per field, per device.
12435
Fill-in orderThe order prospects really follow, and where they skip a field and come back.
Create account14% fail · 40% recover
Failed submits and recoveryProspects who press submit and hit an error, and how many finish on a retry.
Autofilled · 23%
Autofill adoptionWhich fields browsers fill automatically, and how much faster those prospects finish.
Device and browser splitEvery metric per device, browser and campaign, so mobile problems stay visible.
Eureka

The data is step one. Eureka tells you what to fix first.

Ask Eureka why conversion dropped, which field to fix first or how your form compares to your industry. It reads your live form data, finds the root cause and hands you a prioritised plan.

Root-cause analysis across form, field and segmentBenchmarks against your industryFixes ranked by expected gain
More about Eureka
Why did the sign-up form drop last week?
EurekaDrop-off on Date of birth rose from 9.1% to 14.9% after 12 September. Mobile visitors hesitate 12.8 s: the field asks for a format the date picker does not give. Fix first: accept DD-MM-YYYY and show an example. Expected gain: +2.1 pp conversion, about €31,000 a month.
Prioritised fixes
1Accept DD-MM-YYYY on Date of birth+2.1 pp
2Allow spaces in IBAN, strip on submit+1.4 pp
3Move Phone number after Email address+0.6 pp
Ask Eureka about your form
From insight to fix

Found the friction? Fix it without a developer.

Form Analytics is the Insights step. Smart Nudges and Autofixes turn a finding into a fix that goes live from Exatom, A/B tested against a control group.

Date of birth
Use the format 12-05-1985

Smart Nudges

Show a prospect the right hint at the moment they hesitate: a format example, a reassurance, a reason why you ask. Placed from Exatom, live in minutes.

Smart Nudges
<input type="text" name="dob"><input type="text" inputmode="numeric" autocomplete="bday" placeholder="DD-MM-YYYY">

Autofixes

Change the field itself: input mode, autocomplete, placeholder, validation. Exatom applies the fix in the browser, without a release from your team.

Autofixes
Proof

Proven on high-value forms.

See all customer stories
+28%

Test-drive form completion up 28% in one market, alongside GA4.

Read Hyundai's story
+22%

Ordering conversion up 22%, IBAN field drop-off down 40%.

Read DELTA Fiber's story
+4%

Checkout conversion up 4% across 13 EMEA webshops, password errors down 44%.

Read Brooks' story

“For Brooks Running, the value that Exatom provides on top of Adobe Analytics is the deeper granularity it performs on our forms. By zeroing into specific fields, we ensure our forms are optimised down to details missed in our UX research process. This led to a 4.2% increase in checkout conversions during the first year.”

Jesse Lee
Jesse LeeManager, CRM & Customer Analytics EMEA, Brooks Running
Integrations

Works with your existing stack.

Connect Exatom to the platforms you already run: Salesforce, HubSpot, Adobe, WordPress and more. One tag, no rebuild. Exatom adds the field-level data those tools don't have.

HubSpot
Salesforce
Shopify
WordPress
Adobe Experience Manager
Magento
Webflow
WooCommerce
Contentful
ISO 27001 certified

Stay secure and compliant

Exatom is ISO 27001 certified. Built with security and privacy at its core, our platform works without cookies and does not collect any personal data. This ensures full compliance.

ISO 27001No cookiesNo personal data
Learn more
The numbers behind form friction

Most teams are flying blind at the moment that matters most.

38%never start typing

Of the visitors who reach a form page, 38% never interact with a single field. Exatom shows where you lose them before they begin.

9.4 saverage hesitation

The average pause before a prospect completes a web form. Long hesitation on one field points to doubt, mistrust or an unclear question.

14%fail on submit

Of the prospects who fill in a form, 14% fail to submit it. Warm leads lost to validation errors and labels nobody flagged.

Source: Exatom industry benchmarks, 2026.
FAQ

Frequently asked questions

Everything you need to know about Form Analytics. Not here? Contact us

How is Exatom different from GA4 or Adobe Analytics?

GA4 and Adobe track page views and events, and stop at the form. Exatom starts there: which fields prospects hesitate on, where they drop off, how often they see an error and how many fail to submit. No configuration, cookieless out of the box.

Is Exatom cookieless and GDPR compliant?
How quickly do I see data?
What is Eureka?
Does it work with multi-step forms and single-page applications?
Is Form Analytics in the Free plan?

Look inside your form. For free.

See where prospects drop off and what it costs you.

Free plan, forever · No credit card · 5-minute setup